Shipping & Delivery Policy
Last Updated: July 7, 2026
We are committed to delivering your order as efficiently and reliably as possible. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered after a purchase has been completed. Our goal is to provide a straightforward shopping experience with clear expectations regarding fulfillment, shipping times, tracking information, and delivery procedures.
Please review the information below before placing your order. By completing a purchase, you acknowledge the shipping practices described in this policy.
1. Order Processing
Orders are processed promptly after payment has been successfully received and verified. Our fulfillment team carefully prepares every order to help ensure that the correct products are packed securely before shipment.
The standard handling time for all orders is 1 business day. Orders submitted after the daily processing cut-off, on weekends, or during recognized holidays will begin processing on the next available business day.
While we work hard to meet our estimated processing schedule, occasional order verification or periods of unusually high demand may require a little additional preparation time.
2. Shipping Time
Once your order has been processed and transferred to the shipping carrier, delivery generally takes between 2 and 6 business days. Actual delivery dates depend on your destination, carrier operations, weather conditions, and other transportation factors outside our direct control.
3. Shipping Cost
We keep shipping simple by offering a single flat-rate shipping fee for all eligible domestic orders.
| Shipping Service | Cost |
|---|---|
| Standard Shipping | Flat Rate $6.99 |
4. Delivery Time
The following table summarizes our estimated fulfillment timeline from order placement through final delivery.
| Stage | Estimated Time |
|---|---|
| Order Handling | 1 Business Day |
| Transit Time | 2–6 Business Days |
| Estimated Total Delivery | 3–7 Business Days |
These delivery estimates are provided as guidelines and are not guaranteed arrival dates.
5. Cut-off Time
Our daily order processing cut-off is 5:00 PM (EST), Monday through Friday. Orders placed before this time generally begin processing the same business day. Orders submitted after the cut-off will enter processing on the following business day.
6. Shipping Carriers
To provide dependable nationwide delivery, we work with established shipping providers. Depending on destination, package size, and operational availability, your order may be delivered by:
- USPS
- UPS
- FedEx
Carrier selection is determined during fulfillment and cannot typically be selected or changed after an order has been placed.
7. Tracking Orders
Once your shipment has been dispatched, a shipping confirmation email containing your tracking information will be sent to the email address provided during checkout. Tracking updates become available after the carrier scans the package into its transportation network.
Please allow a short period after shipment for tracking activity to appear online.
8. Delivery Delays
Unexpected events such as severe weather, transportation disruptions, seasonal shipping volume, carrier delays, or other operational circumstances may occasionally affect delivery schedules.
Although these situations are uncommon, we appreciate your patience whenever circumstances beyond our control temporarily extend transit times.
9. Lost Packages
If tracking indicates your package has been delivered but you cannot locate it, we recommend checking around your property, with household members, neighbors, or building management before contacting us.
If the package still cannot be located, please reach out to our support team so we can assist with investigating the shipment and determining appropriate next steps.
10. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address during checkout. Incorrect or incomplete addresses may delay shipment or prevent successful delivery.
If you notice an address error immediately after placing your order, please contact us as quickly as possible. We will make every reasonable effort to update the information before the order is shipped, although changes cannot be guaranteed once fulfillment has begun.
11. Returned Packages
Packages returned by the carrier because of an undeliverable address, repeated failed delivery attempts, or refusal of delivery may require additional shipping arrangements before they can be resent.
Our support team will contact you to discuss the available options after the returned shipment has been received.
12. Damaged Deliveries
If your package arrives visibly damaged or if any items are missing or affected during transit, please contact us as soon as possible after delivery. Including photographs of the package, shipping label, and damaged items will help us review the situation more efficiently.
Each report is evaluated individually so that we can work toward an appropriate resolution.
13. International Shipping
At this time, we only ship to addresses within the United States. International shipping is not currently available. Should our shipping coverage expand in the future, this policy will be updated accordingly.
14. Order Changes
Requests to modify items, quantities, shipping addresses, or other order details must be submitted before fulfillment begins. Because our processing times are designed to be fast, changes may not always be possible once an order enters preparation or has been shipped.
15. Order Cancellation
Orders may be cancelled before shipment whenever processing has not yet progressed too far. Once an order has entered fulfillment or has been handed to the shipping carrier, cancellation requests may no longer be possible.
If cancellation cannot be completed, customers may refer to our Return & Refund Policy after receiving their order.
16. Contact Us
If you have questions regarding shipping, delivery status, tracking updates, or any aspect of this Shipping & Delivery Policy, our customer support team will be happy to assist.
Email: support@wasssell.com