Shipping & Delivery

Effective Date: June 2026

Welcome to Wasssell. We are committed to providing a reliable, transparent, and efficient shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you purchase products from Wasssell.

Please read this policy carefully before placing an order. By completing a purchase through our website, you acknowledge and agree to the shipping terms outlined below.

About Our Shipping Services

At Wasssell, we strive to process and deliver every order as quickly as possible while maintaining the quality of our products. We offer shipping throughout the United States using trusted national carriers, including USPS, UPS, and FedEx.

Our product selection includes:

• T-Shirts
• Sweatshirts
• Pants
• Jackets

Each order is carefully reviewed, processed, packaged, and shipped according to the procedures described in this policy.

Shipping Destinations

We currently ship to addresses within the United States.

To ensure successful delivery, customers are responsible for providing complete and accurate shipping information at checkout. Incorrect or incomplete address details may result in shipping delays, additional carrier fees, or returned packages.

Order Processing Schedule

Orders are processed during our normal business days.

Business Days

Order Cut-Off Time

Orders placed before 5:00 PM EST on a business day will begin processing on the same business day.

Orders submitted after 5:00 PM EST will be considered received on the next business day.

Examples:

Handling Time

Handling time refers to the period required to verify, prepare, package, and transfer your order to the shipping carrier.

Handling Time Table

Most orders are processed and dispatched within 1 business day after payment confirmation.

Please note that handling times may occasionally increase during peak shopping seasons, promotional events, severe weather conditions, or unforeseen operational disruptions.

Transit Time

Transit time begins once the package has been handed to the carrier and reflects the estimated delivery period.

Estimated Transit Times

Transit times are estimates only and are not guaranteed delivery commitments.

Delivery duration may vary depending on:

• Customer location
• Carrier operations
• Weather conditions
• Seasonal shipping volume
• Regional transportation disruptions
• Unexpected logistical delays

Total Delivery Time

The total delivery time consists of both handling time and transit time.

Delivery Timeline Overview

Most customers receive their orders within 3–7 business days from the date of purchase.

Shipping Rates

Wasssell offers a simple and transparent shipping fee structure.

Standard Shipping Costs

The flat-rate shipping fee applies per order unless otherwise specified during checkout.

Any promotional shipping offers will be clearly displayed on our website when available.

Shipping Carriers

To ensure dependable delivery service, Wasssell partners with reputable national shipping providers.

Delivery Services

Orders may be shipped through:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

Carrier selection is determined based on factors such as:

• Delivery destination
• Package size
• Package weight
• Operational efficiency
• Carrier availability

Wasssell reserves the right to select the most appropriate carrier for each shipment.

Order Confirmation

After an order has been successfully placed, customers will receive an order confirmation email.

The confirmation email typically includes:

• Order number
• Purchased items
• Billing information
• Shipping address
• Payment confirmation

Customers should review all order details immediately and contact us if corrections are needed.

Shipping Confirmation and Tracking

Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information.

Tracking Information Includes

Tracking information may take up to 24–48 hours to become active after the shipping confirmation email is issued.

Customers can use the provided tracking number to monitor shipment progress directly through the carrier's tracking system.

Tracking Delays

In some cases, carriers may require additional time to update tracking records.

Possible tracking delays may occur due to:

• Initial carrier scans
• Weekend processing
• High shipping volumes
• Weather-related disruptions
• Transportation delays

If tracking has not updated for several business days, customers are encouraged to contact our support team for assistance.

Delivery Expectations

Deliveries are generally completed during the carrier's normal operating hours.

Delivery schedules may vary depending on:

• Carrier route schedules
• Local delivery conditions
• Residential or commercial addresses
• Seasonal demand

A signature may be required for certain shipments at the discretion of the carrier.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping details are accurate at the time of purchase.

This includes:

• Recipient name
• Street address
• Apartment or suite number
• City
• State
• ZIP code
• Contact information

If an incorrect address is submitted, please contact us immediately.

While we will make reasonable efforts to update shipping information before dispatch, changes cannot be guaranteed once an order has entered processing or has been shipped.

Undeliverable Packages

Packages may be returned to Wasssell for reasons such as:

• Incorrect address
• Incomplete address
• Refused delivery
• Failure to collect package
• Carrier inability to access delivery location

If a package is returned, we will contact the customer regarding available reshipment options.

Additional shipping charges may apply for reshipment requests.

Lost Packages

If a package appears lost in transit, customers should contact us as soon as possible.

Our team will:

1. Review shipment records.
2. Verify tracking information.
3. Coordinate with the shipping carrier.
4. Investigate delivery status.

Resolution timelines depend on carrier investigation procedures.

Delivered but Not Received

If tracking indicates that a package has been delivered but the customer cannot locate it, we recommend:

• Checking around the delivery location.
• Asking household members or neighbors.
• Contacting the local carrier office.
• Reviewing carrier delivery notifications.

If the package remains missing, please contact our customer support team for further assistance.

Delays Beyond Our Control

Although we strive to meet all estimated delivery timelines, certain events may cause delays that are outside our control.

Examples include:

• Severe weather events
• Natural disasters
• Transportation interruptions
• Labor disruptions
• Carrier service interruptions
• Public emergencies
• Government actions

Under such circumstances, delivery estimates may be extended without prior notice.

Multiple Item Orders

Orders containing multiple products may occasionally be shipped separately.

Reasons may include:

• Inventory availability
• Packaging requirements
• Carrier optimization
• Warehouse logistics

When multiple shipments occur, separate tracking information may be provided.

Damaged Packages

If an order arrives damaged during transit, customers should contact us promptly.

To facilitate review, customers may be asked to provide:

• Order number
• Photos of packaging
• Photos of damaged items
• Description of the issue

Our team will work to identify an appropriate resolution as quickly as possible.

Shipping Policy Updates

Wasssell reserves the right to update or modify this Shipping Policy at any time to reflect operational, legal, or service-related changes.

Any revisions will become effective immediately upon publication on our website.

Customers are encouraged to review this policy periodically for the latest shipping information.

Contact Information

If you have questions regarding shipping, delivery status, tracking, or any other order-related matter, please contact our customer support team.

Wasssell

Email: support@wasssell.com

Customer Support Hours:

We appreciate your trust in Wasssell and look forward to providing a smooth and dependable shopping experience.