Intellectual Property Claim Policy
Last Updated: July 7, 2026
We respect the intellectual property rights of individuals, businesses, creators, designers, photographers, and trademark owners. Protecting original work is an important part of maintaining a trustworthy shopping experience for both our customers and our business partners. This Intellectual Property Claim Policy explains how rights holders may report concerns regarding copyrighted materials, trademarks, product images, logos, written content, or other proprietary works appearing on our website.
We review every intellectual property claim in good faith and strive to respond promptly while ensuring that all parties involved are treated fairly throughout the review process.
1. Our Commitment to Intellectual Property
We recognize the importance of protecting intellectual property and make reasonable efforts to ensure that the content displayed on our website is used appropriately. Product descriptions, images, graphics, branding materials, and other website content are reviewed as part of our ongoing efforts to maintain compliance with intellectual property standards.
If a rights holder believes that material appearing on our website infringes their intellectual property rights, we encourage them to notify us so the matter can be investigated without unnecessary delay.
2. Types of Claims We Accept
We accept reports relating to a variety of intellectual property concerns, including but not limited to:
- Copyright infringement involving photographs, artwork, written content, or other original creative works.
- Trademark concerns involving business names, logos, slogans, or brand identifiers.
- Unauthorized use of product images or promotional materials.
- Claims involving proprietary designs or other protected intellectual assets.
- Other legitimate intellectual property concerns supported by sufficient information.
Providing clear details about the nature of the claim helps us conduct a more efficient review.
3. How to Submit a Claim
To report an intellectual property concern, please contact our support team by email. Your submission should contain enough information for us to identify the material in question and understand the basis of your claim.
To help expedite the review process, please include:
- Your full name and contact information.
- A description of the intellectual property you own or represent.
- The specific webpage or product where the material appears.
- An explanation of why you believe the material infringes your rights.
- Supporting documentation or evidence when available.
- A statement confirming that the information provided is accurate and submitted in good faith.
4. Claim Review Process
Once a claim is received, our team will carefully evaluate the information provided. Depending on the circumstances, we may request additional documentation or clarification before making a decision.
During the review, the reported material may be temporarily restricted, updated, or removed if appropriate. Every claim is assessed individually based on the available information and the specific circumstances involved.
5. Response to Claims
If our review determines that corrective action is appropriate, we may modify, remove, disable, or otherwise restrict access to the reported content. The specific action taken depends on the nature of the claim and the outcome of our investigation.
If additional information becomes available during the review, we reserve the right to reconsider our decision and make further adjustments where appropriate.
6. Counter Statements
Individuals or organizations who believe that material was removed or restricted because of an error or misunderstanding may submit a written response explaining why they believe the content was used appropriately or with proper authorization.
Counter statements should include sufficient supporting information to allow our team to conduct an additional review before reaching a final decision.
7. False or Inaccurate Reports
We expect all intellectual property claims to be submitted honestly and in good faith. Knowingly submitting false, misleading, or unsupported claims may delay the review process and affect the fair resolution of legitimate reports.
We reserve the right to request additional evidence whenever necessary to verify ownership, authorization, or other relevant information before taking action.
8. Policy Updates
This Intellectual Property Claim Policy may be updated periodically to reflect improvements in our review procedures or operational practices. Any revisions will become effective once the updated version is published on this page together with a revised "Last Updated" date.
We encourage visitors and rights holders to review this page periodically to remain informed about our intellectual property reporting procedures.
9. Contact Us
If you wish to report an intellectual property concern or have questions regarding this policy, please contact our customer support team. We will review your inquiry as promptly as possible.
Email: support@wasssell.com